速報APP / 商業 / SaaS helpdesk|ServiceDesk Plus

SaaS helpdesk|ServiceDesk Plus

價格:免費

更新日期:2019-04-24

檔案大小:120.8 MB

目前版本:5.9.5

版本需求:需要 iOS 10.0 或以上版本。與 iPhone、iPad 及 iPod touch 相容。

支援語言:丹麥文, 俄文, 匈牙利文, 土耳其文, 巴克摩文挪威文, 希伯來文, 德語, 捷克文, 日語, 法文, 波蘭文, 瑞典文, 簡體中文, 繁體中文, 義大利文, 芬蘭文, 英語, 荷蘭文, 葡萄牙文, 西班牙文, 越南文, 阿拉伯文, 韓語, 克羅埃西亞文

SaaS helpdesk|ServiceDesk Plus(圖1)-速報App

ManageEngine ServiceDesk Plus (Cloud) iPhone app lets your technicians create, access and resolve requests from any place, anytime. This app reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. The app, designed particularly for iPhone, gives you better user experience. ManageEngine ServiceDesk Plus (Cloud) integrates your help desk requests and assets to help you manage your IT effectively.

SaaS helpdesk|ServiceDesk Plus(圖2)-速報App

App features:

SaaS helpdesk|ServiceDesk Plus(圖3)-速報App

Filter requests based on criteria such as unassigned, pending, open etc.

SaaS helpdesk|ServiceDesk Plus(圖4)-速報App

View, create, edit and delete requests.

SaaS helpdesk|ServiceDesk Plus(圖5)-速報App

Perform actions (pick up, assign, close, reply) for requests.

Work log and resolutions can be added/modified for each request.

支援平台:iPhone, iPad